A.S.K. Attitude, Skills and Knowledge

Training that helps to organize, manage and minimize employment conflict

DSZ's superb training staff includes lawyers, arbitrators, mediators, and human resource professionals. We provide dynamic, engaging, up-to-date interactive training designed to support your staff as they make critical day-to-day employment decisions. Follow this link for more detailed descriptions of our off-the-shelf course descriptions.

For Your Managers:

• Equal Employment Savvy for Managers and Supervisors
• Recognition and Prevention of Sexual Harassment
• Accommodating the Disabled Worker: Myth and Fact
• Mediation and Dispute Resolution: Management Input on Outcomes

For Your Staff:

• Equal Employment Responsibilities and Rights
• Sexual Harassment: Recognition and Prevention
• Effective Conflict Management in a Diverse Workplace

For EEO Professionals:

• EEO Investigations: How to Conduct Reliable and Defensible Inquiries
• Compensatory Damages: Investigative Techniques and Assessment Measures
• Reasonable Accommodation: Strategies That Work
• Mediation and ADR in Employment Conflicts

For Federal Sector EEO Professionals:

• Basic and Advanced EEO Counselor Training
• Writing Letters of Acceptance and Early Dismissal Letters
• Writing Sound Final Agency Decisions in Employment Complaints